SAKURA SHOP will deliver the products to the Customer within an approximate period of two (2) to three (3) working days from the order confirmation date in Moldova.
SAKURA SHOP may extend delivery times during sales and high season or in case of an irregularity in the order. In no case, the delivery period will be more than thirty (30) days following the order confirmation date. Orders will not be delivered on Saturdays, Sundays and / or holidays. They will be delivered on the first following business day.
The Customer will be able to track the orders if they have so requested in the purchasing process.
The delivery address will be the one indicated by the customer when placing the order. In case of an error in the shipping address, our customer service department will contact the customer as quickly as possible. Shipping addresses must be physical places accessible to courier companies. SAKURA SHOP does not deliver to collection points or post offices.
If the Customer is not present at the indicated delivery address, the courier company hired by SAKURA SHOP will make up to 3 attempts to deliver the package. If the products cannot be delivered to the Customer after said number of attempts, the products will be returned to SAKURA SHOP, and the customer must contact the Customer Service Department to agree on a new delivery.
If the customer wishes to change the delivery address after placing an order, they may do so by contacting customer service
At the time of delivery, the Customer must confirm receipt of the product to the courier company.
The shipping costs that SAKURA SHOP will apply in purchases made through the Website will be those detailed below for each order made by the Customer.
SAKURA SHOP reserves the right to modify these amounts.
The customer accepts these shipping costs when purchasing the products
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